Privacy Policy

PERSONAL INFORMATION AND PRIVACY

When you purchase something from our store, as part of the buying and selling process, we collect personal information such as your name, address, and email address.

When you browse our store, we may also receive your computer’s internet protocol (IP) address to help us understand your browser and operating system preferences.

With your permission, we may send you emails about our store, new products, and other updates. We will not do this without your explicit consent to subscribe to our email marketing.

With your consent, we may send personalized automated marketing messages via an automatic telephone dialing system to the number provided. This may include text notifications about your order, abandoned cart reminders, and text marketing offers. Consent is not a condition of purchase, and you may unsubscribe at any time by clicking the unsubscribe link in the text message or emailing info@touchleather.co.

RECEIVING CONSENT

When you provide personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we infer that you consent to our collection and usage for that specific purpose only.

If we ask for your personal information for reasons beyond those stated (e.g., marketing, brand partnerships, or promotions), we will either ask for your expressed consent or provide an option to decline.

CONSENT WITHDRAWAL

If you change your mind after opting in, you can withdraw consent for us to contact you or continue collecting, using, or disclosing your information. To do so, contact us at info@touchleather.co.

DISCLOSURE OF PERSONAL INFORMATION

We may disclose your personal information if required by law or if you violate our Terms and Conditions.

WEBSITE DOMAIN

Our store is hosted on Shopify Inc., which provides us with an e-commerce platform to sell our products.

Your data is stored through Shopify’s databases and application, protected by a secure server behind a firewall.

PAYMENT

If you choose a direct payment gateway to complete your purchase, Shopify encrypts your credit card data using Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as needed to complete the purchase and is deleted afterward.

All payment gateways adhere to PCI-DSS standards, ensuring the secure handling of credit card information.

For more details, refer to Shopify’s Terms of Service and Privacy Statement.

THIRD-PARTY SERVICES

Third-party service providers collect, use, and disclose your information only to the extent necessary for performing their services.

Some providers, such as payment gateways, have their own privacy policies, which you should review to understand how your information will be managed.

If the provider is located in a different jurisdiction, your data may be subject to the laws of that location. For instance, data processed in the United States may be disclosed under U.S. laws, including the Patriot Act.

Once you leave our website or are redirected to a third-party website, you are no longer governed by this Privacy Policy.

LINKS

Links on our website may direct you to external sites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, or destroyed.

If you provide credit card information, it is encrypted using SSL technology and stored with AES-256 encryption. While no online transmission is 100% secure, we comply with PCI-DSS and other industry standards.

COOKIES

We use cookies to enhance your browsing experience. Below are examples of cookies we use:

  • _session_id: Stores session information (e.g., referrer, landing page).
  • _shopify_visit: Tracks visits for analytics.
  • _shopify_uniq: Counts unique visits to the store.
  • cart: Stores information about cart contents.
  • _secure_session_id: Tracks secure sessions.

AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your jurisdiction or have consented to your minor dependents using this site.

EU GENERAL DATA PROTECTION REGULATION (GDPR)

For customers in the European Union (EU), the following rights apply under GDPR:

  • Access and Copies: Request access to your data and how it is used.
  • Correction: Request correction of inaccurate information.
  • Deletion: Request deletion of your data, unless required by law.
  • Objections and Complaints: File complaints regarding our handling of your data.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this policy at any time. Changes will take effect upon posting to the website. Significant changes will be communicated to you.

QUESTIONS AND CONTACT

To access, correct, or delete your personal information, register a complaint, or for further inquiries, contact us at info@touchleather.co.